Welcome to our Patient Resource page!
Here you will find information for both new and existing patients. Please read on for information on:
- Patient General Information Leaflet
- Treatment of young people
- Treatments for those with additional needs
- Treatments for adults who do not have their own right of consent
- Cancellation policy
- Stirling Podiatry privacy policy
Looking for information on different foot conditions? Click below to see our information leaflets on common conditions.
To read our general information leaflet for the clinic please click on the button below. This leaflet is given out to every new patient and will be updated from time to time. Should you wish additional copies then please ask at reception.
New Patients
If you are a new patient to the practice we are now sending you a booking email which contains a link to complete your new patient questionnaire directly in your medical record. If you are unable to use this then please download the relevant new patient forms using the buttons below. These can be printed out and completed by hand then a scanned copy (or a photo from your phone) should be emailed to reception@stirlingpodiatry.com before your session. If you aren't able to do this then that is no problem, the podiatrist can take you through them during the appointment.
If the patient is an adult with a Welfare Guardian then please see our dedicated resource page.
Treatment of Children (15 and under)
By law, those under the age of 16 require someone with the right of parental consent to be present during their treatments. This means that a parent (or someone granted the right of parental consent by the courts) must be present during treatment.
If this is not possible then we have created a special form that will allow another adult to bring the patient so long as the parent will be available by phone during treatment. We appreciate that this will be an inconvenience to some, but we have a professional responsibility to ensure that we carry out treatments in accordance with the law so we thank you for your understanding.
Failure to meet these conditions will regrettably result in the child’s treatment not going ahead.
For ease, all of our children’s forms are available for download here. We would strongly recommend that a parent accompanies the child to the first treatment but if this is not possible, please download and complete the new patient forms as well as the Absence of Parental Consent form and send those along to the treatment. When an email address was provided during the booking process, the new patient forms are also send out via an automated email at the point of booking.
Treatments for those with additional needs including autism and learning difficulties
We have a wide range of additional services that we can provide to those who require support. Visit our dedicated resource page for more information.
Treatments for adults with dementia, Alzheimers or without their own right of consent
Please visit our dedicated resource page to find our more about how we can support you during your visit, information to help decide if extra support is needed during the appointment and what steps need to be taken where a financial or welfare guardian is in place.
Cancellation policy
Should you no longer require your appointment please give us as much notice as possible. A 50% appointment charge will be applied if a patient fails to attend or less than 24 hours notice is given and the appointment cannot be filled. Repeat occurrences will result in higher charges being applied. Patients with additional needs such as dementia, Alzheimer's and learning disabilities are usually exempt from this policy where their needs have prevented them from attending.
Booked online? In the event you need to cancel your appointment your 50% deposit will be refunded to your card within 5 - 10 working days or will be transferred to your re-scheduled appointment date. If you have to give less than 24 hours notice of cancelling your appointment then your deposit will only be refunded in the event that we are able to fill your appointment space.
Privacy Notice
Our privacy notice can be viewed on our
privacy page